Customer contacts

If you are a Donor please call 13 14 95. If you wish to change your donor contact details please go to this link.

Medical Services provides 24 hours coverage and access to medical specialist advice for health professionals.

After business hours, please contact Inventory and Distribution who can refer you to an on-call Blood Service Medical Officer.

You can also submit your feedback or questions using our feedback form.

Inventory and distribution

Phone
1300 478 348
Fax
(02) 9234 2050
Hours
Open 24 hours
Medical Services
Phone
1300 669 054
Fax
(02) 9698 3979
General reception
(02) 9234 2444
Street address
Level 3, Sydney Processing Centre, 17 O'Riordan Street, Alexandria NSW 2015
Inventory and distribution
Phone
(03) 9694 0200, 03 9694 0236
Fax
(03) 9694 0245
Hours
Open 24 hours
Medical Services
Phone
1300 669 054
Fax
(03) 9694 0145
Post
PO Box 354, South Melbourne VIC 3205
Street address
100 - 154 Batman Street, West Melbourne VIC 3003
Inventory and distribution
Phone
(07) 3838 9010, 0411 513 379
Fax
(07) 3838 9400, (07) 3838 9401
Hours
Open 24 hours
Medical Services
Phone
1300 669 054
Fax
(07) 3838 9421
Street address
44 Musk Avenue, Kelvin Grove QLD 4059
Inventory and distribution
Phone
(08) 8223 6090, (08) 8442 1201
Fax
(08) 8422 1302
Hours
Open 24 hours
Medical Services
Phone
1300 669 054
Fax
(08) 8223 5833
Street address
301 Pirie Street, Adelaide SA 5000
Inventory and distribution
Phone
08 9421 2374, 08 9421 2800, 08 9325 3030 EMERGENCY
Fax
08 9421 2847, 08 9221 1215
Hours
Open 24 hours
Medical Services
Phone
1300 669 054
Fax
(08) 9221 3031
Street address
290 Wellington Street, Perth WA 6000
Customer Service Delivery
Phone
(03) 6215 4122, After hours 0419 517 249
Fax
(03) 6215 4197
Hours
Open Mon–Fri 06:30–18:00
Medical Services
Phone
1300 669 054
Fax
(03) 9694 0108
Post
PO Box 354, South Melbourne VIC 3205
Street address
100 - 154 Batman Street, West Melbourne VIC 3003
Inventory and distribution
Phone
(02) 6206 6024, 0411 095 344
Fax
(02) 6206 6029
Hours
Open Mon–Fri 06:00- 14:00
Medical Services
Phone
1300 669 054
Fax
(02) 9698 3979
General reception
(02) 9234 2444
Street address
Level 3, Sydney Processing Centre, 17 O'Riordan Street, Alexandria NSW 2015
Inventory and distribution
Phone
08 8928 5116, 0411 758 025
Fax
08 8927 5461
Hours
Open Mon–Thu 08:30–20:00, Friday 08:30–15:00
Medical Services
Phone
1300 669 054
Fax
(08) 8223 5833
Street address
301 Pirie Street, Adelaide