The Australian Red Cross Blood Service (the Blood Service) is bound by the Privacy Act 1988. The legislation includes 10 National Privacy Principles that set out how private sector organisations should collect, use, keep secure and disclose personal information.
The Blood Service complies with the National Privacy Principles and these are reflected in its comprehensive Privacy Policy.
The National Privacy Principles give individuals a right to know what information an organisation holds about them and the right to amend it if it is incorrect. There are special provisions for sensitive and health information.
The Blood Service endorses fair information handling practices, which are consistent with Federal government legislation.
Any information provided, including identification of individuals, will be used only for the purpose intended. Where the intention includes confidentiality, information will be retained as such unless otherwise required by law.
Visitor logs are used on this site for statistical purposes only. No attempt will be made to identify specific users or their browsing activity. De-identified data from these logs may be used to update and improve this website.
Email addresses provided via this website will only be used to respond to specific user queries and will not be added to any mailing lists, nor disclosed to any other party without users’ knowledge and consent and as intended, unless required by law.
Email addresses and other demographic data provided via the iTransfuse Online Learning system will be used for learner registration and access to the medical education materials.
The information in the iTransfuse Online Learning system will be used to supply a certificate of completion/attendance to learners upon successfully completing an education activity; and provide this data to approved participating organisations for the purposes of staff credentialing, continuous professional development or organisational accreditation. This may also be used for notifying learners of updates and new education materials in the system.
Making a complaint
If you believe that your privacy has been infringed, your concerns may be taken up with a Blood Service Privacy Officer. If you are not satisfied with the Blood Service’s response, you can refer your complaint to the Federal Privacy Commissioner.
If you would like any further information, please call 13 14 95.
